FM24

2. The Sultan Group, Dubai

The Sultan Group is a construction company within Dubai who have mixed use properties in their portfolio ranging from residential to commercial with the Sultan Business Centre its flagship property. In total there are 30 properties across Dubai.

Macro Delivery
Macro’s role is to supply an independent help desk provision and monitor the performance of the already selected service providers.

Help Desk
Part of Macro’s service package is the provision of a 24/7 help desk that controls all reactive and planned maintenance activities.

• 3000 reactive jobs logged per month
• 5000 building assets scheduled for maintenance
• 1500 planned maintenance activities per month